Careers

Senior Account Manager, Strategic Brand Partnerships (Digital Gift Card)

Location: Downtown Toronto/Remote
Reporting to: Vice President, Business Development

 

About FlipGive

FlipGive Shop is a shopping rewards app for families that unlocks sales and shopper loyalty through community givebacks. We partner with some of the world’s leading brands, using personalized rewards to connect with shoppers and inspire deep-rooted brand loyalty at meaningful moments in the shopper journey.

With hundreds of millions of dollars in incremental sales, $25MM in community givebacks, and countless goodwill stories generated to date, we’ve become an impactful and efficient marketing tool to unlock the full power of shoppers’ wallets and their stories. To learn more on how we help brands profit by helping kids play and grow together go to getflipgive.com.

Together with FlipGive Shop, FlipGive Budget, a free team budgeting and payments solution and FlipGive Bank, a secure, no-fee team banking and cashback card, FlipGive is the leading free, all-in-one solution to simplify team money management and lower team fees.

 

The Role

We are seeking a strategic, growth-focused, and results-driven Sr. Account Manager with primary responsibility to source, engage and develop FlipGive digital gift card brand partners. This position serves as the primary advocate for a select portfolio of tier 1 and tier 2 brand partners, guiding them along a path to success at FlipGive.

As a Sr. Account Manager, you are primarily responsible for the post-sales lifecycle of a portfolio of brand partners, and through your partnership, they will drive maximum value on the FlipGive marketplace, leading to further investment with and connection to FlipGive. You will be the key client facing liaison and will be responsible for leading the client relationship as well as all client deliverables, account strategy and execution.

Working closely with the VP, Business Development, your secondary responsibility will be identifying and closing new strategic brand partners and sponsorship deals that increase the overall value of FlipGive and our community givebacks.

 

Job Responsibilities

Establish productive, professional relationships with key brand partners

Identify, pitch and successfully close new marketing deal for prospective brand partners looking to meaningfully engage with FlipGive member audience

Regularly meet and engage your portfolio of partners and become fluent in their history, their business outcomes, and their goals

Drive revenue growth for each brand partner -- Proactively lead a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones

Assess, clarify, and validate merchant needs on an ongoing basis, providing regular ongoing communication and performance reporting.

Ensure brand partners understand the full suite of capabilities offered by FlipGive.

Prepare merchant proposals that include revenue forecasts and identify multi-channel mass and/or user-level targeted promotional opportunities

Coordinate the involvement of company resources in order to meet merchant performance objectives and revenue targets

Prepare quarterly and annual merchant reporting and reviews and growth forecasting and provide recommendations to clients.

Analyze data and results to find optimization opportunities or trends and understand root causes and solutions.

Identify product and merchandising opportunities to drive revenue growth and merchant optimization and liaise with internal stakeholders to build out opportunities.

 

What you’ll Need to be Successful

Proven track record of achieving success growing a major account portfolio by implementing excellent strategic plans, management, communication and reporting

Proven experience managing sales pipelines, and efficiently and effectively moving from initial prospecting through to closed deals

Ability to prioritize accounts, track progress, and make sure things get done.

Comfortable working towards specific goals & targets.

Demonstrable success in analyzing client data and performance metrics and applying strategically in account optimization in order to achieve targets of revenue growth and market share

Outstanding negotiation, sales and presentation skills. Has confidence, poise, and eloquence in client meetings and difficult situations

Deep understanding of the digital advertising industry value chain, specifically including affiliate models

Good knowledge of the retail industry across all core FlipGive marketplace categories in the US & Canada (fashion/beauty, restaurant/dining, general retail, home, electronics, sports+outdoors, travel, entertainment and food/groceries.)

Ability to navigate data and people to find answers

Has strong internal motivation to get the job done and done well

Has incredible attention to detail and is capable of multi-tasking and coordinating several projects at once

Strong proven work ethic (this is not a 9-5 job)

Willingness to tackle things on your own and continually work to improve and optimize business processes

Must work within a team environment with sales, merchandising and technical/product peers

Thrives in a fast paced environment and enjoys bringing order to chaos

Prioritizes competing objectives and manages time with skill

Works independently with minimal supervision

 

Minimum Qualifications & Skills

5-7 years of online marketing and digital gift card experience required.

Extensive network of relationships within Tier 1 US/CA gift card advertisers (clients) and gift card networks required.

Direct affiliate marketing (in-house, agency, network, publisher) experience and direct relationship with affiliate marketing networks (Rakuten, ShareASale, Commission Junction, etc.) and top tier affiliate marketing agencies preferred.

Bachelor's degree required

Ability to travel up to 20%

Advanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc.

 

Location

FlipGive is based in Toronto, CA however this role can also be a remote, work from home position. Ideal candidates will be expected to come to FlipGive Head Office once per quarter. Some travel is required to support business objectives including prospect/client meetings, conferences, internal meetings.

 

How To Apply

To apply, please submit a CV and cover letter to [email protected] with subject heading: Sr. Account Manager. We appreciate all applications. Only those individuals selected for an interview will be contacted.

Submission deadline: October 22nd, 2021.